Kota Kinabalu: AirAsia has maintained that it has offered affordable ticket prices to its customers amid public complaints that the low-cost carrier was among the airlines that have jacked up airfares for the coming festive period.
AirAsia airlines chief commercial officer Tan Mai Yin said more than 50pc of the return tickets for flights between Kuala Lumpur and Kota Kinabalu and Kuching they had sold for the month of April and May had cost less than RM500.
“So when it comes to prices, it is still very competitive but also affordable,” she told reporters after an event here Saturday.
“We are committed to providing affordable travel for everyone, but it is very normal when it comes to dynamic pricing for airlines where we always encourage forward planning and for travellers to book as early as possible.”
At least four Sabah ministers, including Chief Minister Datuk Seri Hajiji Noor, had commented on the price surge and urged airlines to lower their airfares to enable the people to return home to their loved ones for Hari Raya.
The Sarawak Transport Ministry has also written to airlines requesting them to offer more reasonably priced flight tickets for the coming festive period.
Recently, Transport Minister Datuk Seri Wee Ka Siong told the Malaysian Aviation Commission (Mavcom) and airlines to address the price increase for flights to Sabah and Sarawak.
