Kota Kinabalu: The Department of Veterinary Services Sabah (DVS Sabah) has responded to public concerns following a Facebook post published on Friday (8 May) by Roger Chin regarding enforcement actions related to an animal welfare case.
In a statement Monday, DVS Sabah Director Dr Zul Bahar clarified that all actions taken by the department were in response to formal complaints received and were carried out in accordance with the Animal Welfare Enactment 2015 and established enforcement procedures.
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“The department has a statutory responsibility to investigate all complaints to ensure that animal welfare is protected,” he said.
He explained that enforcement officers conduct investigations based on information and evidence provided by complainants and witnesses, in line with legal procedures.
“Veterinary officers may not necessarily be directly involved in enforcement operations but may be called as expert witnesses to provide clinical assessments and medical context in support of case evaluations and proceedings.”
Dr Zul noted that repeated visits by enforcement personnel may occur when multiple or recurring complaints are lodged, requiring follow-up action and on-site verification.
Additionally, he said: “It is standard enforcement practice to inform relevant parties of applicable legal provisions and the consequences of non-compliance, including possible legal action.”
At the same time, the department acknowledged that some members of the public perceived the enforcement as heavy-handed, particularly given the sensitive circumstances involving a terminally ill animal.
“In such cases, clear communication, appropriate guidance, and timely incorporation of veterinary input remain important elements in ensuring balanced case management,” he said.
On matters relating to euthanasia, Dr Zul said that any decision supported by a qualified veterinary practitioner and agreed upon by the animal owner would generally indicate that the action was taken in the best interest of the animal, taking into account its clinical condition and welfare considerations.
He stressed that such situations require professional judgement, careful consideration, and appropriate clinical context, particularly where animal welfare decisions involve emotional and medical complexities.
“We take public concerns seriously. While actions were carried out in accordance with the law, we acknowledge the importance of balancing enforcement with clear communication and appropriate veterinary input. DVS Sabah remains committed to a professional, fair, and compassionate approach in every case,” he said.
He added that the department welcomed constructive feedback aimed at improving its standard operating procedures (SOPs) and strengthening public service delivery.
The department reaffirmed its commitment to carrying out its duties with professionalism, fairness, and sensitivity in line with its animal welfare mandate, he said.
