Telekom Malaysia Bhd (TM) will step up efforts to check on the condition of its installations around Luyang, following feedback about the safety hazards posed by a leaning pole and a fallen cable at two neighbourhoods in the area.
A TM subscriber in Taman Fu Yen said the pole had gradually been inching closer and closer to his house and feared the property damage he might incur if it toppled into his compound.
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His counterpart in Taman Seri Gaya, on the other hand, bemoaned the hassle of going over the wire lying across his driveway, verge and part of the housing road leading to his premises.
So far, he said, the line remained intact. However, TM customers in the vicinity would surely experience problems with their services were it to split in two, according to him.
Both individuals provided Hotline with the pertinent details regarding these irregularities which were forwarded to the company.
A TM spokesman said two inspections were made of Lorong Unta, in Taman Fu Yen, after the firm learned what was transpiring there.
“During the initial check, they confirmed that the pole was no longer upright and appeared to be straining under the weight of the many service lines attached to it.
“They also noticed that rust had eaten away the metal towards the base of the pole.”
He said a separate team from its Technical Division returned two weeks later to replace the damaged structure.
“As an added precaution, a ‘stay-wire’ was fashioned to the pole to keep it upright.
“The delay was regrettable but it could not be avoided as at the time of the first inspection we had run out of new poles and had to wait for our stock to be replenished.”
The spokesman said TM technicians went to Lorong Seladang 1 in Taman Seri Gaya earlier this week.
“They dealt with the cable lying on the verge on the spot, as well as any telephone poles which were leaning over or had fallen down,” he said.
“We suspect that the overhead line may have snagged on the top of a large vehicle and been pulled out of its housing.”
He said there was no fixed maintenance schedule for its installations around the State Capital.
“Our assets are attended to as and when it becomes necessary to do so.”
To this end, he said the company’s staff had been asked to be more mindful of any irregularities involving these structures and to take the appropriate action.
“We also hope that our subscribers will inform us directly of any problems involving our wires and poles.”
