SESB General Manager (Corporate Communications) Chendramata Sinteh in a statement here on Wednesday said the rebate will be credited directly to their account in January's bill each year.
She said the deposit is charged as security for damages or outstanding debt when the users terminates their contract in accordance to Regulation (5)(5) of the Regulations Supply Act 1990.
The deposit is calculated based on two months of electricity usage, according to the average of the last six months and will be reviewed every six months.
She said additional security deposit will only be imposed if there is an increase in consumption compared to the existing deposit, however if the average consumption is less than the deposit then it can be returned to the users upon request via rebate to their electricity bills.
If the users fail to pay a security deposit or additional deposit as specified, SESB can cut off the supply at the consumer's premises concerned.
The deposit is deductible by the user through energy-efficient practices and saving electricity consumption.
SESB will continue to cooperate in giving detailed explanation on how to save electricity through energy efficiency initiatives.
For a more detailed description, users can go to the nearest SESB branch or contact Careline 15454/515000.
In an earlier statement, SESB confirmed that the a fire on one of the transformers in the main distribution substation in Batu Sapi in Sandakan caught fire at about 6pm on Tuesday.
The statement added that supply was restored in stages in the affected area beginning 7pm.
Further investigations are underway to determine the cause.
SESB thanked the Fire and Rescue Department for the tireless effort in extinguishing the fire.